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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Windsor

June 10, 2026

5  out of  5
rating by Nancy Windsor
"Skyler was great and gave us a good price on home and car insurance. She was very professional and explained everything in detail. I highly recommend her!!"
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Meredith Bromwell

June 9, 2026

5  out of  5
rating by Meredith Bromwell
"Cassie was amazing and very thorough throughout the entire process of transitioning insurance companies"
We responded:
"Thank you!! We are happy to hear about your experience with Cassie! Welcome!"
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Meredith Bromwell

June 9, 2026

5  out of  5
rating by Meredith Bromwell
"Cassie was super helpful and very thorough throughout the entire process of switching coverage for both my auto and home insurance"
We responded:
"Thank you!!! We are happy to hear that Cassie was super helpful and thorough! WELCOME!!"
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Heidi Posavec

June 4, 2026

5  out of  5
rating by Heidi Posavec
"Jody and team are always incredibly responsive, but especially when it comes to claims. Jody even took our call over the weekend, outside of normal business hours, and immediately assisted us with initiating our claim. Throughout the entire process, Jody diligently tracked the claims progress, kept us informed, and ensured we were satisfied with the outcome. Her dedication, professionalism, and genuine care helped turn an already difficult and stressful situation into a smooth and positive experience. Thank you Jody, for all your hard work, support, and commitment to helping us every step of the way! Your efforts are appreciated!"
We responded:
"Heidi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tom Bieg

May 27, 2026

5  out of  5
rating by Tom Bieg
"Cassie was very nice and smart"
We responded:
"WOW! Thank you for your review!"
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Dayl Vanwhy

May 22, 2026

5  out of  5
rating by Dayl Vanwhy
"Skyler was very professional and knowledgeable from the start. They saved me a ton of money from my previous insurer who swore I was getting the “best” rate possible. 10/10 would recommend"
We responded:
"Thank you for your review of Skyler! WELCOME and we would love to help your friends or family!"
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Cassandra Cheserone

May 22, 2026

5  out of  5
rating by Cassandra Cheserone
"State Farm is a great company & Skylar Pollak was extremely helpful in getting me the best rate possible on my auto insurance! I definitely would recommend!!"
We responded:
"Thank you for your review of Skyler! We love referrals! Welcome!"
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Jeffery Pyle

May 21, 2026

5  out of  5
rating by Jeffery Pyle
"Great service and helped me save lots of money."
We responded:
"Thank you for your review of Jody Brackins State Farm Agency!"
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Nadya Falko

May 15, 2026

5  out of  5
rating by Nadya Falko
"I have been with this office for past 20 years, very professional, on time, helpful. Always addresses my concerns. Recommend for all your insurance needs."
We responded:
"Thank you so much for your continued loyalty and trust over the past 20 years! We’re truly grateful for your kind words about our professionalism, punctuality, and responsiveness. It’s wonderful to hear that we’ve been able to address your concerns and support you along the way. We appreciate the recommendation and look forward to helping with all of your insurance needs for many years to come!"
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DeLisha Portlock

May 11, 2026

5  out of  5
rating by DeLisha Portlock
"Mitchell was great!! He followed up and got insured fast!"
We responded:
"Thank you for the great review! We’re so glad Mitchell was able to help you quickly—especially with the follow-up and getting you insured fast. We appreciate you choosing our office and we’re here whenever you need us."
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Brian Lee Rinker

May 8, 2026

5  out of  5
rating by Brian Lee Rinker
"Mitchell was extremely helpful and pleasant. He was patient while I gathered all the necessary information. I appreciate his professionalism. Thanks Mitchell. 😁"
We responded:
"Thank you so much for your kind review! We’re happy to hear Mitchell was patient, helpful, and pleasant throughout the process—and that you appreciated his professionalism. Thanks again for choosing our office 😁 We’re always here to help!"
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Amy Molyneaux

May 6, 2026

5  out of  5
rating by Amy Molyneaux
"I called State Farm to get a quote as I was looking to switch our auto insurance. Nicole provided me with the quote which was significantly less than what we were paying through Progressive for the same coverage. Nicole was wonderful to work with - she answered all of my questions and made it a smooth and easy process. Thank You Nicole. I am very pleased with her service and state farm."
We responded:
"Thanks so much for your review! We’re thrilled to hear Nicole provided you with a quote that was significantly better than what you were paying and that she made the switch to State Farm smooth and easy. Your kind words about her responsiveness and helpfulness mean a lot—thank you for choosing us"
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Shanice Davenport

April 30, 2026

5  out of  5
rating by Shanice Davenport
"Thank you Skyler."
We responded:
"Thank you for your review!! You are most Welcome!"
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Daniele June

April 29, 2026

5  out of  5
rating by Daniele June
"Mitchell was very helpful and worked through my questions with me."
We responded:
"Thank you for the Review! We are delighted that Mitchell was helpful and worked through your questions!"
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lorraine Davis

April 27, 2026

5  out of  5
rating by lorraine Davis
"Jody was diligent and thorough catching my mistakes in a pleasant way. I didn’t have to wait for anything she was there when I called."
We responded:
"Thank you so much for your kind review! We’re glad Jody was able to address everything thoroughly and in a pleasant way, and that you didn’t have to wait—she’s always ready to help when you call. We truly appreciate your feedback."
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Ron Haskins

April 27, 2026

5  out of  5
rating by Ron Haskins
"Cassie did a great job adding a new vehicle to my policy. Easy and painlesss"
We responded:
"Ron! Thank you for the great review. We strive to make sure that you understand your coverages and have the best coverage to protect you and your family!"
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Malikka Smith

April 24, 2026

5  out of  5
rating by Malikka Smith
"Skyler was awesome, very informative and kind."
We responded:
"Thank you for the wonderful review! We’re so glad Skyler was awesome—very informative and kind. We truly appreciate your feedback!"
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Maité Camara

April 17, 2026

5  out of  5
rating by Maité Camara
"Jody Brackins is the best. She will literally works magic for you and very professional. So happy I found her."
We responded:
"Thank you for that review!!! We appreciate you!"
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Cassidy Gresham

April 13, 2026

5  out of  5
rating by Cassidy Gresham
"Cassie was very helpful and kind."
We responded:
"Hi Cassidy, We appreciate the time you took to give us such a great rating with your experience with Cassie! Thanks for sharing! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
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Timothy Lynch

April 9, 2026

5  out of  5
rating by Timothy Lynch
"The best"
We responded:
"Thank you for the 5 * Review!!"
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Elaine Hutchinson

April 2, 2026

5  out of  5
rating by Elaine Hutchinson
"Mithell from Jody Brackins-State Farm Insurance Agent has been very responsive, knowledgeable and informative about the ins and outs of my new insurance policies I just signed up. I look forward to his continued support with my new accounts with State Farm. Thanks, Mitchell."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mitchell has been responsive, knowledgeable, and informative throughout your insurance journey. We truly appreciate your trust in State Farm and look forward to continuing to support you with your new accounts. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing us!"
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Behy Baharloo

April 1, 2026

5  out of  5
rating by Behy Baharloo
"Anna Rose Garber, Account Manager She is very good and helpful me to switch my homes and cars to State Farm insurance"
We responded:
"Thank you for the Review and WELCOME to our Agency!!"
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sarah will

April 1, 2026

5  out of  5
rating by sarah will
"I just switched to State Farm for Home and Auto and Mitchell Simon was amazing!! Definitely ask for him to help guide you through the process! He made it extremely easy and was patient and caring when I had questions or didn’t understand things. You can tell he truly cares and wants to help get you the right fit for your needs!! 10/10 service!!!"
We responded:
"Thank you so much for sharing your wonderful experience! We’re delighted to hear that Mitchell Simon made your switch to State Farm for Home and Auto easy and stress-free. His patience and care truly reflect our commitment to finding the right fit for every customer. We’re grateful for your 10/10 rating and look forward to continuing to support you with all your insurance needs. If you ever have questions, Mitchell and our team are here to help!"
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Gregory Drew

March 30, 2026

5  out of  5
rating by Gregory Drew
"Cassy was very patient, helpful and informative."
We responded:
"Thank you! We love hearing feedback like that!"
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rose gleason

March 19, 2026

5  out of  5
rating by rose gleason
"Thank you Skyler for helping me make the switch from a +35 year customer of Erie to a very happy State Farm customer!"
We responded:
"WELCOME!!! It is our Pleasure to have you with our State Farm family @ Jody Brackins State Farm!!"