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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zhuo Zhang

October 30, 2025

5  out of  5
rating by Zhuo Zhang
"Thank you so much for Mitchell‘s help! We transferred all insurance very smoothly."
We responded:
"Thank you for your kind words! We're thrilled to hear that Mitchell was able to assist you and that your insurance transfer went smoothly. If you need any further help, please don't hesitate to reach out!"
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Eugene Wright

October 29, 2025

5  out of  5
rating by Eugene Wright
"Good morning to the state farm crew. My name is Eugene Wright and I am a member/ client of state farm. I gotta tell you Mitchell and the gang are ABSOLUTE AWESOMENESS 💯. I NEVER have to worry about anything in his and crews care. I have trouble with every other bill but NEVER this one. Thank you and Mitchell for always getting my back."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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martinez jones

October 29, 2025

5  out of  5
rating by martinez jones
"Good morning the service always on point thanks for being their keep up great work."
We responded:
"Thank you so much for your kind words and for recognizing our commitment to excellent service @ Jody Brackins State Farm Agency. We're proud to be here for you and truly appreciate your support. We’ll keep up the great work to continue providing the reliable, friendly service you deserve. If anyone is looking for trusted insurance solutions and a team that always delivers, reach out to us today!#ExceptionalService #StateFarm #CustomerSatisfaction #HereForYou"
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Dave Warner

October 28, 2025

5  out of  5
rating by Dave Warner
"Mitchell was very helpful with updating my boat policy for the requirements of a new marina."
We responded:
"Thank you for sharing your experience! We're glad to hear that Mitchell was helpful in updating your boat policy to meet your new marina's requirements. At Jody Brackins State Farm Agency, we strive to provide personalized service tailored to your unique needs—whether it's for your home, auto, or boat insurance. If anyone else needs expert assistance with their insurance policies, Mitchell and our team are here to help you navigate the process smoothly. Reach out to us today! #BoatInsurance #StateFarm #CustomerCare #MitchellAndTeam #InsuranceMadeEasy"
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Rita Bonawitz

October 24, 2025

5  out of  5
rating by Rita Bonawitz
"Mitchell was awesome so polite and helpful didn’t make me feel rushed it was such a pleasure working with someone that has a great personality and work ethic he said he would do something and he was on top of it he is a keeper …"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mitchell provided such a positive experience with his professionalism, politeness, and dedication. At Jody Brackins State Farm Agency, we pride ourselves on having team members like Mitchell who go above and beyond to ensure every client feels valued and supported. We appreciate your feedback and look forward to continuing to deliver exceptional service!"
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Dominic Lucido

October 24, 2025

5  out of  5
rating by Dominic Lucido
"Thanks for the follow up Bailey! So nice to have a insurance company that pays attention to detail. You don't get that from an online company!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Pam provided you with a friendly, knowledgeable, and straightforward experience—exactly the kind of personalized service we strive to deliver. At Jody Brackins State Farm Agency, we believe in making the process easy, fun, and informative without the hassle of endless clicks. Your kind words mean a lot to us and help others discover the value of good old-fashioned, human-centered service. We look forward to assisting you again in the future! "
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Sofia Vilares

October 21, 2025

5  out of  5
rating by Sofia Vilares
"very fast service and professional"
We responded:
"Thank you for your positive feedback! We're glad to hear you experienced fast and professional service with us. At Jody Brackins State Farm Agency, we strive to provide efficient and high-quality support to all our clients. We appreciate your trust and look forward to serving you again!"
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Adriani I saw Davis

October 15, 2025

5  out of  5
rating by Adriani I saw Davis
"@Cassie Reeder I had an amazing experience with State Farm, Cassie Reeder. From the moment she answered the phone, she was welcoming and attentive. It was clear that a lot of care and expertise went into our phone conversation. I’ll definitely be recommending State Farm to my friends and family. Thank you for such a wonderful experience!"
We responded:
"Thank you so much for your kind words and for trusting Cassie Reeder and State Farm with your insurance needs! We’re thrilled to hear you had such a positive experience. Your recommendation means the world to us and helps others feel confident choosing our team. If you or anyone you know ever needs assistance, we’re always here to help. Thanks again for taking the time to share your experience!"
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Becky Price

October 15, 2025

5  out of  5
rating by Becky Price
"I emailed my agent for a quote and Mitchell Simon got right back to me. He is very knowledgeable and got together all the insurance information together for the bridal shower I'm hosting. Timely and Friendly service."
We responded:
"Hi Becky, thank you so much for your kind words! We're delighted to hear that Mitchell Simon was able to provide timely and friendly service while helping you with the insurance for your bridal shower. It’s our goal to make the process as smooth and helpful as possible. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Wishing you a wonderful bridal shower!"
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Denise Paul

October 15, 2025

5  out of  5
rating by Denise Paul
"I worked with Cassie Reeder to acquire car insurance. She was professional, knowledgeable and friendly. Cassie provided several options and described each of their merits in a manner I could easily understand."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Cassie Reeder provided professional, knowledgeable, and friendly service while helping you find the right car insurance. Our team is dedicated to making sure you feel confident and informed every step of the way. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust and look forward to serving you again!"
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Sandra Henry

October 7, 2025

5  out of  5
rating by Sandra Henry
"Great price and Skylar was very helpful and professional!!! All questions were answered promptly and paperwork was efficient."
We responded:
"Hi Sandra! Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Skylar provided helpful and professional service, and that everything from pricing to paperwork went smoothly. Your feedback motivates us to keep delivering top-notch service to all our customers. "
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Kerone White

October 3, 2025

5  out of  5
rating by Kerone White
"I had an excellent experience from start to finish. I was fortunate to work with Pamela, who guided me through the entire process for both my home and auto insurance. She was professional, kind, and truly outstanding at what she does. Pamela exceeded my expectations, and I couldn’t be happier with the results. Sincerely, Kerone"
We responded:
"Thank you for sharing your wonderful experience! We’re delighted to hear that Pamela provided such exceptional service, guiding you smoothly through both your home and auto insurance needs. Her professionalism and kindness truly make a difference, and we're proud to have her on our team. Your satisfaction means the world to us, and we look forward to continuing to support you with all your insurance needs. Thanks again for choosing Jody Brackins State Farm Agency!"
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Mama Ollie

October 3, 2025

5  out of  5
rating by Mama Ollie
"Bailey was very kind and courteous and willing to handle any questions we had."
We responded:
"Thank you for your kind words! We're glad to hear that Bailey provided you with courteous and attentive service, and was ready to assist with all your questions. Our team is dedicated to making your experience as smooth and positive as possible. We appreciate your feedback and look forward to helping you again in the future!"
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mike santino

October 1, 2025

5  out of  5
rating by mike santino
"Had a good experience with Mitch Simon . Very helpful and prompt with his assistance in getting my auto insurance payment processed ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mitch Simon provided you with helpful and prompt assistance in processing your auto insurance payment. We appreciate your feedback and look forward to serving you again in the future!"
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Grace Johnson

September 28, 2025

5  out of  5
rating by Grace Johnson
"Mitchell is articulate and beyond expectations. Any questions or concerns I have are addressed expeditiously. I can't be happier with my experience and expectations. Due to previous experiences with other insurance companies. I am very satisfied with State Farm for providing me with insurance for my car, and my home."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mitchell exceeded your expectations and provided you with prompt, clear assistance. It's wonderful to know that your experience with State Farm has been positive, especially compared to past insurance companies. We truly appreciate your trust in us to protect your car and home. If you ever have any questions or need further support, we're here for you!"
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Lee McConnell

September 25, 2025

5  out of  5
rating by Lee McConnell
"Pam was great in helping me change the lien holder on my auto policy had me in and out in less then 5 minutes. Great person to work with."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Pam made updating your lien holder quick and easy, getting you in and out in under 5 minutes. Providing efficient, friendly service is our top priority, and we're glad Pam could deliver just that. We appreciate your kind words and look forward to assisting you with all your insurance needs in the future!"
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Frank Pullifrone

September 19, 2025

5  out of  5
rating by Frank Pullifrone
"Mitchell Simon did a great job of helping me add my son and a vehicle to our insurance policy."
We responded:
"Thank you for your review for Mitchell and the service that he provided to assist with your change!"
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Penny Testerman

September 15, 2025

5  out of  5
rating by Penny Testerman
"Jodi was great. She called me, after hours, and answered all my questions."
We responded:
"Thank you for your review! We are here for you always!"
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S Phillips

September 8, 2025

5  out of  5
rating by S Phillips
"Come one come all State Farm Insurance the one and only best place to come and get rentals insurance and car insurance and life insurance Very great people understanding people once you choose State Farm you never will go back to no one else only State Farm I just love them. I had them over five years They are my family now, so remember Join State Farm Give them a call now ask for Mitchell Simon or Jody Brackett enjoy your day you guys"
We responded:
"Thank you for the 5 start review. We appreciate your business with us!"
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Linda Rose

September 7, 2025

5  out of  5
rating by Linda Rose
"Very helpful and polite"
We responded:
"Thank you so much for your kind words, Linda! We're thrilled to hear you found our team helpful and polite. Providing excellent service is our top priority, and your feedback motivates us to keep it up. We look forward to serving you again soon—and welcome anyone looking for a positive experience to come see us!"
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harry ellis

September 5, 2025

5  out of  5
rating by harry ellis
"Cassie went above and beyond to make sure I had off the best insurance policy at the best possible price"
We responded:
"Thank you so much for your wonderful review, Harry! We're delighted to hear that Cassie went above and beyond to find you the best insurance policy at a great price. Providing exceptional service and value is our mission, and your feedback means a lot to us. We look forward to helping you with all your future vehicle insurance needs—feel free to reach out anytime!"
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Linda George

September 5, 2025

5  out of  5
rating by Linda George
"Even though this agency isn't in my state they were very courteous and put my concerns first and worked hard to make sure everything was what I wanted. I worked with Bailey who took the time to explain everything with me and called to make sure I was happy with everything"
We responded:
"Thank you so much for your wonderful review, Linda! We're thrilled to hear that Bailey provided you with attentive and courteous service, even from out of state. Making sure our clients feel informed and satisfied is our top priority. We truly appreciate your trust and look forward to assisting you with any future needs!"
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mary rivera

September 4, 2025

5  out of  5
rating by mary rivera
"My husband and I appreciate Annarose from Statefarm .She is super helpful and explains everything very well and is very kind.I would recommend Statefarm to others.Annarose really helps save you money!"
We responded:
"Thank you for your review!!! Thank you for choosing State Farm and our Agency!! WELCOME! ~Jody Brackins, Agent"
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Brad Lovelace

September 4, 2025

5  out of  5
rating by Brad Lovelace
"I walked into our local State Farm ( Jody Brackins' office) and was greeted warmly by Pam and Skyler. They answered all my questions and were very patient with me. In the end, I saved money and got the coverage I was looking for and more. During this time there was an illness in our family and they reached out to us giving their sympathy and letting us know they were there for us. They were extremely thoughtful."
We responded:
"Thank you so much for your heartfelt review, Brad. We're grateful that Pam and Skyler could provide you with warm, patient service and help you find the right coverage at a great price. Our team truly cares about our clients not just as customers but as people, and we're sorry to hear about the illness in your family. Please know we're here for you whenever you need us. We appreciate your trust and look forward to continuing to support you!"
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Krissy Howard

September 1, 2025

5  out of  5
rating by Krissy Howard
"Mitch was very kind and helpful when I needed to make a change to my policy. He was a pleasure to work with."
We responded:
"Thank you so much for your kind words, Krissy! We're glad Mitch could assist you promptly and make the process smooth. Providing helpful and friendly service is our goal, and your feedback means a lot to us. We look forward to supporting you with any future insurance needs!"