State Farm® Insurance Agent Jody Brackins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rose gleason
March 19, 2026
5
out of
5
rating by rose gleason
"Thank you Skyler for helping me make the switch from a +35 year customer of Erie to a very happy State Farm customer!"
Anna Blendt
March 19, 2026
5
out of
5
rating by Anna Blendt
"Cassie is great. She was very patient and went over everything a few times with me because I do not understand this stuff. Im greatful to have her as my agent."
lori neff
March 17, 2026
5
out of
5
rating by lori neff
"My insurance agent is Mitchell, he’s terrific and hooked me up with cheaper car insurance! If you’re looking for insurance of any kind he’s the man to talk to. A satisfied customer here thank you so much Mitchell, thanks again L Neff a new client"
We responded:
"Thank you so much, L Neff, for your wonderful feedback! We’re thrilled to hear that Mitchell was able to help you save on your car insurance and provide exceptional service. Mitchell is truly dedicated to finding the best insurance solutions for all your needs, whether it’s car, home, or other coverage. If anyone is looking for reliable, affordable insurance with a knowledgeable agent, Mitchell is definitely the person to contact. We appreciate your trust and look forward to serving you again!"
Patrick Steele
March 17, 2026
5
out of
5
rating by Patrick Steele
"I have had the pleasure of working with Cassie at this office. She is consistently helpful, kind, and takes the time to explain everything clearly. She always keep me up to date on new offers and make sure I’m getting the best possible rates and coverage. It gives me real peace of mind knowing someone is looking out for my best interests. If you want someone who truly cares and goes the extra mile, I highly recommend this office and specifically Cassie."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that Cassie consistently provides helpful, kind, and clear guidance to ensure you get the best rates and coverage. At Jody Brackins State Farm Agency, we pride ourselves on personalized service and making sure our clients feel confident and informed every step of the way. Cassie truly goes the extra mile to keep you updated on new offers and protect your best interests. We appreciate your recommendation and look forward to continuing to serve you with the care and attention you deserve! "
Jones 99
March 17, 2026
5
out of
5
rating by Jones 99
"It took all of 30 mins for us to save hundreds on car insurance. Should’ve done this years ago. Cassie made the whole process quick and painless with nothing but happiness and savings. We are truly appreciative of the work she did for us. You need to save every penny you can right now, and Cassie helped us move the bar in the right direction. Thank you Cassie, and the State Farm Team!"
We responded:
"Thank you for sharing your experience! We’re so glad Cassie was able to help you save hundreds on car insurance in just 30 minutes. At Jody Brackins State Farm Agency, we know how important it is to save every penny while getting the best coverage, and Cassie’s quick, friendly, and efficient service makes the process painless and rewarding. We truly appreciate your kind words and look forward to helping you and others continue moving the bar on insurance savings! "
karen jennings
March 17, 2026
5
out of
5
rating by karen jennings
"Cassie Reeder has always provided quick, friendly service with a smile and works hard to get you the best rates!"
We responded:
"Thank you so much for your kind words! At Jody Brackins State Farm Agency, we’re proud to have Cassie Reeder on our team — she consistently delivers quick, friendly service with a smile and goes above and beyond to find you the best rates. We’re committed to providing outstanding customer support and ensuring you get great value every time. We appreciate your trust and look forward to assisting you again soon!"
Virginia Jones
March 17, 2026
5
out of
5
rating by Virginia Jones
"I had a great experience with Cassie, very easy and quick!"
We responded:
"Thank you for your kind feedback! We’re thrilled to hear that Cassie made your experience easy and quick. At Jody Brackins State Farm Agency, we strive to provide fast, friendly service while helping you find the best insurance rates and coverage. We appreciate your trust and look forward to assisting you again!"
Wm. Todd Henderson
March 17, 2026
5
out of
5
rating by Wm. Todd Henderson
"Mitchell with State Farm was professional and knowledgeable with respect to my need for affordable auto insurance. He did the legwork to get me a policy that met all of my needs for hundreds less than other providers. If you are in the market for auto insurance, contact Mitchell with State Farm, he will take good care of you."
We responded:
"Thank you for the awesome feedback! We love that you had such a great experience! Thanks for sharing! We hope to become one of your favorites. Again! WELCOME TO JODY BRACKINS STATE FARM AGENCY!"
Carmella Dinatale
March 17, 2026
5
out of
5
rating by Carmella Dinatale
"Excellent service"
We responded:
"Thank you for your kind review of State Farm Agent Jody Brackin’s Team. We appreciate it!"
Fazil Mohammed
March 17, 2026
5
out of
5
rating by Fazil Mohammed
"Skylar has great customer service her knowledge is very extensive about car insurance. She answered all my questions promptly."
We responded:
"Fazil, it is a pleasure to hear what a wonderful experience you have had with Skyler at State Farm Agent Jody Brackin’s Team!"
Kim Ali
March 16, 2026
5
out of
5
rating by Kim Ali
"Today I received extraordinary help from Mitchell Simon. Mitchell was extremely polite and clearly explained the policies that I enrolled in. I've already received the temporary insurance card and declarations and I'm happy about that. Thank you again Mitchell I appreciate it!"
We responded:
"Kim, it is a pleasure to hear what a wonderful experience you have had with Mitchell @ State Farm Agent Jody Brackin’s Team!"
Chernor Barrie
March 12, 2026
5
out of
5
rating by Chernor Barrie
"Mitchell Simon"
We responded:
"Thank you for the amazing review, Chernor! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Chisom Egbejiogu
March 10, 2026
5
out of
5
rating by Chisom Egbejiogu
"Mitchell Simon was really helpful over the call. He called at the right time and I was able to get both renters and auto insurance at a discounted rate. I'm impressed!!"
We responded:
"Chisom, Thank you for taking the time to sharing! We love that you had such a great experience! We're glad you had a great experience with Mitchell and we look forward to continuing to exceed your expectations! "
Cassidy Gresham
March 9, 2026
5
out of
5
rating by Cassidy Gresham
"Cassie was very helpful and kind."
We responded:
"Hi Cassidy, We appreciate the time you took to give us such a great rating with your experience with Cassie! Thanks for sharing! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
David Everidge
March 5, 2026
5
out of
5
rating by David Everidge
"Hands down the best group of state farm insurance agents in the industry. Thank you for always taking care of all my insurance needs!!!"
We responded:
"Hello David, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. "
Jamie Rose Cavey
March 4, 2026
5
out of
5
rating by Jamie Rose Cavey
"The agent help me with a lot of questions.I had to ask found me the best price I highly recommend her,. Im literally saving $,50 a month now. Cause of her and even got my deductibles lowered"
We responded:
"Hi Jamie, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. WELCOME TO STATE FARM!!"
Sharon Gallo
March 3, 2026
5
out of
5
rating by Sharon Gallo
"Fantastic interaction. Helpful prompt and courteous. Highly recommend"
We responded:
"Thank you for your review! ~ Jody Brackins, State Farm Agent!"
Lawan Robinson
February 28, 2026
5
out of
5
rating by Lawan Robinson
"Thanks Mitch. He was extremely knowledgeable about the policy I was purchasing. He was also patient and kind towards me. Thanks again."
We responded:
"HI Lawan, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing!! WELCOME TO OUR AGENCY!!"
Johnnie Mosley
February 27, 2026
5
out of
5
rating by Johnnie Mosley
"Again, I received the quality assistance that I have grown accustomed to receiving from State Farm Insurance. Through Mitchell Simon, customer support agent, I was able to get clarification on questions that I had and also to add another vehicle to my account. Mitchell followed up on any questions I had and again I was left with complete resolution and peace of mind !"
We responded:
"Johnnie, Thank you for the awesome feedback! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Thank you for being a part of our Agency!"
Jeff Siglin
February 27, 2026
5
out of
5
rating by Jeff Siglin
"Had a great experience dealing with Cassie. Answered questions promptly and provided assistance when needed ."
We responded:
"Hi Jeff, Thanks for the great review! We are happy to read that Cassie provided exceptional service for you! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
sheila shew
February 27, 2026
5
out of
5
rating by sheila shew
"The experience was awsome...she should get more the $5.00...kind and understanding loved the whole experience"
We responded:
"Thank you Sheila, We are glad that you got home safe and sound with your babies. We are here when you need us!"
A Sorrells
February 27, 2026
5
out of
5
rating by A Sorrells
"Cassie was extremely helpful and got my wife and I a killer rate on our auto insurance! Great service and top tier help explaining exactly everything important with our policies, what they cover, and how it affects our rate. Couldn't be happier with the service!"
We responded:
"Hello A, Thank you for the awesome feedback. We're thrilled that Cassie left such a great impression! We hope to continue exceeding your expectations with great service. Sincerely, Jody!"
Keiania Baines
February 11, 2026
5
out of
5
rating by Keiania Baines
"Great customer service"
We responded:
"Thank you for the 5* review! We appreciate your feedback!"
christian Lopez
February 10, 2026
5
out of
5
rating by christian Lopez
"Cassie reeder amazing job"
We responded:
"Thanks for the kind words! We're thrilled that Cassie left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and WELCOME TO STATE FARM!"
Jane Bowe
February 7, 2026
5
out of
5
rating by Jane Bowe
"I bought a new car and I am am waiting for my tags to be transferred. I received a letter from the MVA stating that I didn’t not have insurance. Mitchell promptly sent a letter to the MVA stating that I am fully insured. I received an email from the MVA stating that everything is now up to date."
We responded:
"Hi Jane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."