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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chernor Barrie

Chernor Barrie

March 12, 2026

5  out of  5
rating by Chernor Barrie
"Mitchell Simon"
We responded:
"Thank you for the amazing review, Chernor! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chisom Egbejiogu

March 10, 2026

5  out of  5
rating by Chisom Egbejiogu
"Mitchell Simon was really helpful over the call. He called at the right time and I was able to get both renters and auto insurance at a discounted rate. I'm impressed!!"
We responded:
"Chisom, Thank you for taking the time to sharing! We love that you had such a great experience! We're glad you had a great experience with Mitchell and we look forward to continuing to exceed your expectations! "
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Cassidy Gresham

March 9, 2026

5  out of  5
rating by Cassidy Gresham
"Cassie was very helpful and kind."
We responded:
"Hi Cassidy, We appreciate the time you took to give us such a great rating with your experience with Cassie! Thanks for sharing! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
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Jamie Rose Cavey

March 4, 2026

5  out of  5
rating by Jamie Rose Cavey
"The agent help me with a lot of questions.I had to ask found me the best price I highly recommend her,. Im literally saving $,50 a month now. Cause of her and even got my deductibles lowered"
We responded:
"Hi Jamie, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. WELCOME TO STATE FARM!!"
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Sharon Gallo

March 3, 2026

5  out of  5
rating by Sharon Gallo
"Fantastic interaction. Helpful prompt and courteous. Highly recommend"
We responded:
"Thank you for your review! ~ Jody Brackins, State Farm Agent!"
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Lawan Robinson

February 28, 2026

5  out of  5
rating by Lawan Robinson
"Thanks Mitch. He was extremely knowledgeable about the policy I was purchasing. He was also patient and kind towards me. Thanks again."
We responded:
"HI Lawan, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing!! WELCOME TO OUR AGENCY!!"
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Jeff Siglin

February 27, 2026

5  out of  5
rating by Jeff Siglin
"Had a great experience dealing with Cassie. Answered questions promptly and provided assistance when needed ."
We responded:
"Hi Jeff, Thanks for the great review! We are happy to read that Cassie provided exceptional service for you! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
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sheila shew

February 27, 2026

5  out of  5
rating by sheila shew
"The experience was awsome...she should get more the $5.00...kind and understanding loved the whole experience"
We responded:
"Thank you Sheila, We are glad that you got home safe and sound with your babies. We are here when you need us!"
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A Sorrells

February 27, 2026

5  out of  5
rating by A Sorrells
"Cassie was extremely helpful and got my wife and I a killer rate on our auto insurance! Great service and top tier help explaining exactly everything important with our policies, what they cover, and how it affects our rate. Couldn't be happier with the service!"
We responded:
"Hello A, Thank you for the awesome feedback. We're thrilled that Cassie left such a great impression! We hope to continue exceeding your expectations with great service. Sincerely, Jody!"
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Keiania Baines

February 11, 2026

5  out of  5
rating by Keiania Baines
"Great customer service"
We responded:
"Thank you for the 5* review! We appreciate your feedback!"
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Jane Bowe

February 7, 2026

5  out of  5
rating by Jane Bowe
"I bought a new car and I am am waiting for my tags to be transferred. I received a letter from the MVA stating that I didn’t not have insurance. Mitchell promptly sent a letter to the MVA stating that I am fully insured. I received an email from the MVA stating that everything is now up to date."
We responded:
"Hi Jane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
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Elaine Rivera-Torres

February 5, 2026

5  out of  5
rating by Elaine Rivera-Torres
"Skyler was so professional and most importantly, she was understanding. She helped us tremendously with the switch from one insurance to State Farm. The amount we were paying was ridiculous for us and I’m Thankful it was her who helped us. I absolutely recommend State Farm and Skyler Pollak"
We responded:
"Thank you for your kind words! We’re glad Skyler could help you find better coverage at a price that works. Your recommendation means a lot to us. If you need anything else, we’re always here to help! Thanks for choosing Jody Brackins State Farm Agency!"
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Antonia Duncan

February 2, 2026

5  out of  5
rating by Antonia Duncan
"Mitchell was great. I got what I needed in a timely manner and at a great price. I am very satisfied and happy and I now have a peace of mind. Thank you!!!"
We responded:
"Thank you for the Review! We are so happy that Mitchell met your need and gave you the peace of mind you deserve!"
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Takeisha Graham

February 2, 2026

5  out of  5
rating by Takeisha Graham
"She awesome got me insurance asap"
We responded:
"Thank you for your Review! Welcome to Jody Brackins State Farm Agency!"
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Fredericksburg Area Association of REALTORS

January 30, 2026

5  out of  5
rating by Fredericksburg Area Association of REALTORS
"Knowledgeable, efficient and personable."
We responded:
"Thank you so much for this great review! We appreciate you!"
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james musser

January 24, 2026

5  out of  5
rating by james musser
"my agent was Mitchell Simon ,very knowledgeable, very easy to deal with, all in all a very good experience"
We responded:
"That is Awesome! We are so happy to hear you had a Very Good Experience! Thank you and WELCOME to State Farm!~Jody Brackins State Farm Agent"
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Julie

January 23, 2026

5  out of  5
rating by Julie
"Honestly I hate shopping for car insurance it’s the worst! Skyler honestly made it so easy! Something that was bearable and not have me hating by the end of the day! Thank you Skyler for helping me! Will forever recommend her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Skyler made your car insurance experience easy and stress-free. At Jody Brackins State Farm Agency, we strive to make every interaction as smooth and positive as possible. We appreciate your recommendation and look forward to continuing to serve you!"
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Skip Yust

January 22, 2026

5  out of  5
rating by Skip Yust
"Cassie Reeder was very effeicient courteous and professional in helping me with auto and home insurance quote and purchases."
We responded:
"Thank you for your review and WELCOME!!! We are so happy that you had a courteous and professional experience with our Risk Advisor Cassie!"
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christine schneider

January 22, 2026

5  out of  5
rating by christine schneider
"Mitchell helped me save a ton of money on my insurance in a quick and easy process and he did it all with a smile!"
We responded:
"WOW!! So glad to hear this! Mitchell is awesome! Thank you and Welcome to Jody Brackins State Farm!!"
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mary rivera

January 13, 2026

5  out of  5
rating by mary rivera
"My husband and I appreciate Annarose from Statefarm .She is super helpful and explains everything very well and is very kind.I would recommend Statefarm to others.Annarose really helps save you money!"
We responded:
"Thank you for your review!!! Thank you for choosing State Farm and our Agency!! WELCOME! ~Jody Brackins, Agent"
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Marlenee Weaver

January 8, 2026

5  out of  5
rating by Marlenee Weaver
"Skyler. did a great job with getting back to me with the questions I asked her about my coverage she did great I was pleased thank you again Skyler. Marlenee Danner in Newburg Pennsylvania"
We responded:
"Thank you so much for your kind words! I'm glad Skyler could assist you and provide the information you needed about your coverage. It was a pleasure helping you, and we are always here if you have any more questions in the future. Thanks again for your trust and support!"
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Brian Poling

January 6, 2026

5  out of  5
rating by Brian Poling
"Anna Rose Garber is the best Insurance Agent I’ve ever had and I’ve had many over the decades. Very professional, knowledgeable, courteous and very patient. I would highly recommend her to anyone considering purchasing automobile, home or any type of insurance! Skyler Pollak is the 2nd best Insurance Agent I’ve ever had and she’s closing fast on Anna Rose! We spoke about a month ago as I had an issue with my homeowners insurance not being on autopay. She remembered and responded immediately and corrected the problem. Like Anna Rose, Skyler is very courteous, knowledgeable, professional and very patient handling any problems that may arise. I highly recommend her to anyone considering purchasing auto, home or any type of insurance. Jody, congrats you have a wonderful staff! Regards, Brian Poling"
We responded:
"Brian! Thank you for this we are Happy to have you with State Farm! Welcome! We love hearing you were well taken care of! ~Jody Brackins State Farm Agent"
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Aprajita Singh

January 5, 2026

5  out of  5
rating by Aprajita Singh
"The agents were prompt and responsive as per the requirement."
We responded:
"Thank you for your REVIEW!! ~Jody"
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Vaz Stevenson

December 29, 2025

4  out of  5
rating by Vaz Stevenson
"Mitchell Assist me Monday morning with getting online. The system was not working properly at all last Friday, December 26, and after trying to reach Customer support I still receive no help. Only today. I believe Michell is a sales rep."
We responded:
"Thank you review! We are always looking for ways to improve and we appreciate your feedback!"
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Herb Sullivan

December 29, 2025

5  out of  5
rating by Herb Sullivan
"I reached out to State Farm for some policy changes. Lucky for me Mitchell answered my call. He was very pleasant, kind, and efficient. Great way to start out my day! Marti Sullivan"
We responded:
"Thank you! Have someone to handle your changes is important and especially to do it in a way that start your day out Great!"