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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kristi Long

October 9, 2026

5 out of 5 rating by Kristi Long
"Pam was extremely helpful with my new policy and answered any question that I had and got me some policy discounts as well!"
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Eddie Archibeque

September 30, 2026

5 out of 5 rating by Eddie Archibeque
"I worked with Skyler who was awesome helping me with trailer insurance."
We responded:
"Thank you Eddie! Welcome to the Brackins' Agency! Anna is your personal Risk Advisor!"
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Cassandra Jennings b

September 23, 2026

5 out of 5 rating by Cassandra Jennings b
"This agency is very helpful and very knowledgeable. Helps with understanding of everything, and makes sure you have the best policy. HIGHLY RECOMMEND!"
We responded:
"Thank you for your Review!! We appreciate your feedback!"
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Pam Preston

September 23, 2026

5 out of 5 rating by Pam Preston
"What a great experience I had with the team at Jody Brackins State Farm!!! Jody has an awesome team - everyone is knowledgeable, efficient, and highly customer service-oriented. We trust them with our auto and home insurance, as well as our life insurance and our financial needs. HIGHLY recommend this office!!!"
We responded:
"Thank you for being a valued customer!!! We appreciate you!"
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Mitchell Simon

September 23, 2026

5 out of 5 rating by Mitchell Simon
"Great staff and great service! 10/10"
We responded:
"Thank you for your fabulous review!"
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Skyler Pollak

September 23, 2026

5 out of 5 rating by Skyler Pollak
"Great office with great people!"
We responded:
"Thank you and Thank you for Business! "
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Joann Cuffee

September 23, 2026

5 out of 5 rating by Joann Cuffee
"Great service! 10/10 would recommend!"
We responded:
"Thank you Joann!! WELCOME!!"
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Bailey W

September 23, 2026

5 out of 5 rating by Bailey W
"Hi! This agency is amazing! They have always help with my problems and concerns. The agent as well as her employees are ALWAYS there to help me out! I couldn’t ask for a better agency to be with for all my needs. It’s always a breeze dealing with them! HIGHLY RECOMMEND!!!"
We responded:
"Thank you for your Review! Thank you for your loyalty! We appreciate your business!"
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Sharon Gallo

September 23, 2026

5 out of 5 rating by Sharon Gallo
"Fantastic interaction. Helpful prompt and courteous. Highly recommend"
We responded:
"Thank you for your review! ~ Jody Brackins, State Farm Agent!"
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Linda George

September 23, 2026

5 out of 5 rating by Linda George
"Even though this agency isn't in my state they were very courteous and put my concerns first and worked hard to make sure everything was what I wanted. I worked with Pam who took the time to explain everything with me and to make sure I was happy with everything"
We responded:
"Thank you so much for your wonderful review, Linda! We're thrilled to hear that Bailey provided you with attentive and courteous service, even from out of state. Making sure our clients feel informed and satisfied is our top priority. We truly appreciate your trust and look forward to assisting you with any future needs!"
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Jennifer Hines

September 22, 2026

1 out of 5 rating by Jennifer Hines
"Not ethical. Do not use this agency."
We responded:
"Ms. Jennifer, You are not even a policyholder of ours as you live in CA. Leaving a 1 star review with this false accusations when you are not a customer of ours is not only false, but misleading to others who rely on honest reviews to make decisions. Our team takes pride in delivering real results with full transparency, as proven by the positive experiences of our actual clients. If anyone has questions or would like references from real customers we have helped we ask that you feel free to contact us directly. "
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Len Olin

September 18, 2026

5 out of 5 rating by Len Olin
"Jennifer H. was very helpful and answered all of my questions. She went the extra mile to make sure I had the right policy for my condo. Great communication every step of the way."
We responded:
"Thank you for your review!!"
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I A

September 16, 2026

5 out of 5 rating by I A
"Mitchell was awesome! He made switching my insurance so easy and stress-free. He was helpful, knowledgeable, and made the whole process a breeze. I truly appreciate his help!"
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Mike Crawford

September 14, 2026

5 out of 5 rating by Mike Crawford
"Jody Brackins did a fantastic job with everything today"
We responded:
"Thank you for your review!!"
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michelle Knox

September 11, 2026

5 out of 5 rating by michelle Knox
"My agent is Cassie, very polite and quick at giving all the correct information I needed. I got my policies quick and at a very nice price!!!!"
We responded:
"Thank you for your review of Cassie! WELCOME!!"
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Jevangood

September 11, 2026

5 out of 5 rating by Jevangood
"Great service"
We responded:
"Thank you for your review!!"
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Eric Patterson

September 9, 2026

5 out of 5 rating by Eric Patterson
"Great group of people taking care of my insurance needs..👍🏾"
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Brian Funk

August 31, 2026

5 out of 5 rating by Brian Funk
"Great service"
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Pablo chiccone HOLMES

August 26, 2026

5 out of 5 rating by Pablo chiccone HOLMES
"I would like to reach out and just say Mitchell went above and beyond and he knew from the door that I didn't need insurance at the moment and he tried to help me every way possible and he just went above and beyond for me not getting any insurance through you guys he really did what he could do I'm giving him five stars thank you"
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Shelly Thomas

August 18, 2026

5 out of 5 rating by Shelly Thomas
"I spoke with Cassie at State Farm and she is absolutely amazing. She was able to give me car and homeowner's insurance quotes in about 20 minutes. Cassie explained everything to me very clearly and patiently. She is very knowledgeable and kind. Thank you!"
We responded:
"Thank you Shelly for choosing us and WELCOME to Jody Brackins State Farm Agency! We are so happy that Cassie was Amazing!"
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z

August 17, 2026

5 out of 5 rating by z
"Very nice professional and understanding."
We responded:
"Thank you so Much! "
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Shailey Toribio

August 15, 2026

5 out of 5 rating by Shailey Toribio
"Very knowledgeable!!!!"
We responded:
"Thank you for your Review!!"
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Scot Buchanan

July 30, 2026

5 out of 5 rating by Scot Buchanan
"Mitchell is Awesome!"
We responded:
"Wow! Thank you we are happy to hear that Mitchell was awesome!"
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Roman Spa

July 24, 2026

5 out of 5 rating by Roman Spa
"Great deal I got adding this car"
We responded:
"Thank you for your Review!"
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Krystal Prete

July 22, 2026

5 out of 5 rating by Krystal Prete
"Mitchell was great to work with! He was very thorough in our conversations and made sure we understood every detail in our home and auto policies. By switching to State Farm, Mitchell was able to save us a few hundred dollars each year, with higher coverage limits. I would definitely recommend him to others!"
We responded:
"Thank you for giving us a review and we are so happy to hear that Mitchell was great to work with !"